FAQs

  1. My participants and their supporters aren't receiving messages from Coachmetrix.
  2. What data can I use to demo Coachmetrix to a client?
  3. What does a Participant see when they are logged into Coachmetrix?
  4. With multiple coaches on a project, what information does each coach have access to?
  5. When there are multiple Coaches on a Project, are they able to interact with each other?
  6. How do I create a Coachmetrix shortcut for my mobile device?
  7. Can I have different Supporters for different goals?
  8. Can I measure multiple behaviors for each goal?
  9. Can I use Coachmetrix to assess my effectiveness as a Coach?
  10. Can I have different scales for different goals?
  11. Is there a way to break out feedback responses by supporter category, i.e. boss, peers, direct reports, similar to the way most 360 reports break out respondents?
  12. What is the difference between the three main roles of Coach, Participant and Supporter?
  13. When a Participant creates a new goal, does the Coach get notified?
  14. Can an Account Owner see the details of the discussions of a Coach on their Project?
  15. How many Participants should we add to one Project?
  16. I added Participant information incorrectly, how do I reverse that?
  17. How many Supporters should a Participant create?
  18. What messages from the system can I customize (to Coaches, Participants, Supporters)?
  19. Can you create more than one behavior for a goal?
  20. Is there a way to update your account with a new or different email address without starting over?
  21. Is it possible to delete a Resource once it has been uploaded?
  22. How do Resources and Collections work with multiple coaches on a project?
  23. When do Pulse Feedback Survey Requests Get Sent?